Comments on: Concept: Point-of-Use Elearning http://eps411.com/2009/10/22/concept-point-of-use-elearning/ Design and production of elearning for EMTs, Paramedics, and Firefighters Tue, 09 Mar 2010 16:08:51 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Rogue Medic http://eps411.com/2009/10/22/concept-point-of-use-elearning/comment-page-1/#comment-7565 Rogue Medic Thu, 22 Oct 2009 22:42:05 +0000 http://eps411.com/?p=623#comment-7565 There are many ways of doing this. The important point is to have it help the user. Some examples of this show that the systems are often designed by people, who have forgotten what it was like to be a novice at that task. They creat prompts/training that makes them feel that they will get fewer complaints. Sometimes they are successful, but only because the users do not feel that it would be productive to complain about a system that is so messed up. That is not the goal - unless you are a politician. ;-) Thank you for the link. There are many ways of doing this. The important point is to have it help the user. Some examples of this show that the systems are often designed by people, who have forgotten what it was like to be a novice at that task. They creat prompts/training that makes them feel that they will get fewer complaints.

Sometimes they are successful, but only because the users do not feel that it would be productive to complain about a system that is so messed up. That is not the goal – unless you are a politician. ;-)

Thank you for the link.

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