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Feedback During Articulate Development Process

Emergency Preparedness Systems LLC develops online education programs for emergency responders by converting PowerPoint to Flash with Articulate Presenter. In PowerPoint we storyboard by writing descriptive slide titles and then write a word for word script in the narration.

Next I submit the PPT file to the client for review of the script. I don’t do any slide work or audio recording until they have given feedback. We call this feedback opportunity #1.

The client next sees the project again when we have a finished Articulate Presenter movie with fully developed slides, Articulate Engage interactions, and audio. By then the movie has been through several internal rounds of error checking/proofing.

The client then has a second opportunity to ask for changes, but only for significant problems such as mispronunciations, spelling errors, or replacement images. This is feedback opportunity #2.

I have found that an intermediate review opportunity can create a lot of confusion because of the difficulty of visualizing how storyboard slides will be replaced by engage interactions and how animations will time with audio.

As for their actual review comments all I ask the client for is the slide number and what they want changed. With clients often having different version of PowerPoint, even with in their own organization, I want to be the only one that is opening and re-saving the PowerPoint file.

How do others ask for and receive content review feedback?

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